[{"data":1,"prerenderedAt":317},["ShallowReactive",2],{"docs-navigation":3,"\u002Fdocs\u002Fsaving\u002Fresources\u002Fcancellation":107},[4],{"title":5,"section":6,"to":7,"groups":8},"MilkStraw Saving","\u002Fdocs\u002Fsaving","\u002Fdocs\u002Fsaving\u002Fget-started\u002Fintroduction",[9,26,45,68,92],{"title":10,"links":11},"Get started",[12,14,18,22],{"title":13,"to":7},"Overview",{"title":15,"to":16,"icon":17},"How MilkStraw AI works","\u002Fdocs\u002Fsaving\u002Fget-started\u002Fhow-milkstraw-ai-works","IconLightBulb",{"title":19,"to":20,"icon":21},"Quickstart","\u002Fdocs\u002Fsaving\u002Fget-started\u002Fquickstart","IconPlugin1",{"title":23,"to":24,"icon":25},"Activate and track savings","\u002Fdocs\u002Fsaving\u002Fget-started\u002Factivate-savings","IconLightningBolt",{"title":27,"links":28},"Use MilkStraw AI",[29,33,37,41],{"title":30,"to":31,"icon":32},"Projects and findings","\u002Fdocs\u002Fsaving\u002Fuse-milkstraw-ai\u002Fprojects-and-findings","IconSquareChecklist",{"title":34,"to":35,"icon":36},"Spend","\u002Fdocs\u002Fsaving\u002Fuse-milkstraw-ai\u002Fspend","IconLineChart1",{"title":38,"to":39,"icon":40},"Milkman","\u002Fdocs\u002Fsaving\u002Fuse-milkstraw-ai\u002Fmilkman","IconChatBubbles",{"title":42,"to":43,"icon":44},"MilkStraw CLI","\u002Fdocs\u002Fsaving\u002Fuse-milkstraw-ai\u002Fcli","IconConsole",{"title":46,"links":47},"Upgrade guides",[48,52,56,60,64],{"title":49,"to":50,"icon":51},"Guides overview","\u002Fdocs\u002Fsaving\u002Fupgrade-guides\u002Foverview","IconBook",{"title":53,"to":54,"icon":55},"Amazon EKS","\u002Fdocs\u002Fsaving\u002Fupgrade-guides\u002Fupgrade-eks-instance-types","IconArrowUpCircle",{"title":57,"to":58,"icon":59},"Amazon EC2 Auto Scaling","\u002Fdocs\u002Fsaving\u002Fupgrade-guides\u002Fupgrade-asg-instance-types","IconBuildingBlocks",{"title":61,"to":62,"icon":63},"Amazon EBS gp2 to gp3","\u002Fdocs\u002Fsaving\u002Fupgrade-guides\u002Fupgrade-ebs-gp2-to-gp3","IconServer1",{"title":65,"to":66,"icon":67},"AWS Elastic Beanstalk","\u002Fdocs\u002Fsaving\u002Fupgrade-guides\u002Fupgrade-elastic-beanstalk-instance-types","IconGrowth",{"title":69,"links":70},"Resources",[71,75,79,82,85,89],{"title":72,"to":73,"icon":74},"Supported services","\u002Fdocs\u002Fsaving\u002Fresources\u002Fsupported-services","IconServer",{"title":76,"to":77,"icon":78},"Security","\u002Fdocs\u002Fsaving\u002Fresources\u002Fsecurity","IconShield",{"title":80,"to":81},"Permissions","\u002Fdocs\u002Fsaving\u002Fresources\u002Fpermissions",{"title":83,"to":84},"Roles","\u002Fdocs\u002Fsaving\u002Fresources\u002Froles",{"title":86,"to":87,"icon":88},"Billing","\u002Fdocs\u002Fsaving\u002Fresources\u002Fbilling","IconBanknote2",{"title":90,"to":91},"Cancellation","\u002Fdocs\u002Fsaving\u002Fresources\u002Fcancellation",{"title":93,"links":94},"Get help",[95,99,103],{"title":96,"to":97,"icon":98},"FAQ","\u002Fdocs\u002Fsaving\u002Fget-help\u002Ffaq","IconCircleQuestionmark",{"title":100,"to":101,"icon":102},"Troubleshooting","\u002Fdocs\u002Fsaving\u002Fget-help\u002Ftroubleshooting","IconHammer",{"title":104,"to":105,"icon":106},"Contact & support","\u002Fdocs\u002Fsaving\u002Fget-help\u002Fcontact","IconSupport",{"path":91,"data":108,"meta":110,"nodes":160},{"title":90,"description":109},"How to cancel your MilkStraw AI service and what to expect during offboarding.",{"toc":111,"key":152,"source":153,"stem":154,"extension":155,"kind":156,"type":157,"partial":158,"hash":159},{"title":112,"searchDepth":113,"depth":113,"links":114},"",2,[115,117,120,140,143,146,149],{"id":116,"depth":113,"text":13},"overview",{"id":118,"depth":113,"text":119},"before-you-cancel","Before you cancel",{"id":121,"depth":113,"text":122,"children":123},"how-to-cancel","How to cancel",[124,128,131,134,137],{"id":125,"depth":126,"text":127},"how-to-cancel-request-cancellation",3,"Request cancellation",{"id":129,"depth":126,"text":130},"how-to-cancel-confirm-the-offboarding-window","Confirm the offboarding window",{"id":132,"depth":126,"text":133},"how-to-cancel-milkbox-removal","MilkBox removal",{"id":135,"depth":126,"text":136},"how-to-cancel-remove-milkstraw-ai-access-optional","Remove MilkStraw AI access (optional)",{"id":138,"depth":126,"text":139},"how-to-cancel-final-invoice","Final invoice",{"id":141,"depth":113,"text":142},"what-happens-to-your-data","What happens to your data",{"id":144,"depth":113,"text":145},"deleting-your-organization","Deleting your organization",{"id":147,"depth":113,"text":148},"billing-after-cancellation","Billing after cancellation",{"id":150,"depth":113,"text":151},"reconnecting-later","Reconnecting later","docs\u002F2.saving\u002F4.resources\u002F6.cancellation.md","docs","2.saving\u002F4.resources\u002F6.cancellation",".md","document","text\u002Fmarkdown",false,"d033efbce2b0c1dc",[161,164,177,179,182,197,199,252,254,268,270,283,288,290,301,305,307],[162,163,13],"h2",{"id":116},[165,166,167,168,176],"p",{},"You can cancel MilkStraw AI at any time. There are no long-term contracts, cancellation fees, or lock-in periods. Once cancellation is complete, we remove all ",[169,170,175],"abbr",{"$":171,"title":174},{"html":172,"block":173},1,0,"Standard AWS accounts that contain Commitment-based discounts","MilkBoxes"," from your AWS Organization and stop billing.",[162,178,119],{"id":118},[165,180,181],{},"Reach out first if you're canceling due to an issue we may be able to resolve.",[183,184,185],"ul",{},[186,187,188,196],"li",{},[189,190,191],"strong",{},[192,193,195],"a",{"href":194},"https:\u002F\u002Fcal.com\u002Fteam\u002Fmilkstraw-ai\u002Fchat-with-milkstraw-team","Talk to us before canceling",": Book a quick call so we can address any concerns or blockers.",[162,198,122],{"id":121},[200,201,202,205,217,219,222,224,227,229,244,246],"steps",{},[203,204,127],"h3",{"id":125},[165,206,207,208,212,213,216],{},"Email ",[192,209,211],{"href":210},"mailto:support@milkstraw.ai","support@milkstraw.ai"," or ",[192,214,215],{"href":194},"schedule a call"," from the account owner's email address. Include your organization name and the AWS Organization ID you want to disconnect.",[203,218,130],{"id":129},[165,220,221],{},"Our team will confirm your cancellation request and schedule the MilkBox removal. To avoid disrupting active commitment coverage, we coordinate removal at a time that minimizes impact on your AWS bill.",[203,223,133],{"id":132},[165,225,226],{},"We remove all MilkBoxes from your AWS Organization.",[203,228,136],{"id":135},[165,230,231,232,235,236,239,240,243],{},"Once offboarding is complete, you can revoke our cross-account IAM role. In the us-east-1 Region of your AWS management account, delete the ",[189,233,234],{},"MilkStrawAccessStackV2"," stack, and the ",[189,237,238],{},"MilkStrawStackSetWrapper"," stack if you connected sub-accounts. Then delete the S3 Storage Lens dashboard ",[189,241,242],{},"milkstraw-org-dashboard"," to stop its daily metrics export to MilkStraw AI.",[203,245,139],{"id":138},[165,247,248,249,251],{},"You'll receive a final invoice for any savings realized up to the cancellation date. See ",[192,250,86],{"href":87}," for how fees are calculated.",[162,253,142],{"id":141},[183,255,256,259,262],{},[186,257,258],{},"MilkStraw AI stores billing data, usage metrics, and resource metadata, such as instance types, tags, and S3 bucket settings — never the contents of your workloads.",[186,260,261],{},"After cancellation, your usage history is retained only as needed to issue and support the final invoice, then deleted in line with our data retention policy.",[186,263,264,265,267],{},"You can request deletion of your account data by emailing ",[192,266,211],{"href":210},".",[162,269,145],{"id":144},[165,271,272,273,276,277,276,280,267],{},"The organization owner can delete the organization from ",[189,274,275],{},"Settings"," > ",[189,278,279],{},"Organization",[189,281,282],{},"Delete organization",[284,285,287],"callout",{"type":286},"warning","Deleting an organization permanently removes all of its data in MilkStraw AI, including invoices, and can’t be undone. Complete the cancellation steps above and download your invoices before you delete the organization.",[162,289,148],{"id":147},[183,291,292,295,298],{},[186,293,294],{},"No new fees are charged after MilkBoxes are removed from your organization.",[186,296,297],{},"The final invoice covers savings realized up to the removal date, prorated for the partial month.",[186,299,300],{},"Existing Savings Plans or Reserved Instances you owned before MilkStraw AI are unaffected — they remain in your account.",[284,302,304],{"type":303},"note","Canceling stops future fees but does not retroactively refund past savings fees, since those correspond to savings you already realized on your AWS bill.",[162,306,151],{"id":150},[165,308,309,310,312,313,316],{},"If you want to come back, you can re-onboard at any time by following the ",[192,311,19],{"href":20}," guide. If you didn’t delete your organization, it can be reactivated — ",[192,314,315],{"href":105},"contact us"," so we can restore your organization's setup. A deleted organization can’t be restored.",1792482912374]